I aspire to contribute my hands-on technical leadership to a respected and forward-thinking organization, where I can continue to develop both my technical skills and business acumen. I am currently seeking contract and full-time opportunities.

Career Objective

James Spadaro

Solutions Architect

Professional Experience

Associate VP of Technology

Laminaar Aviation InfoTech - 2019 - 2023

  • Collaborated with a global team of engineers, developers, and product owners to ensure technical success of customers throughout the entire customer lifecycle.

  • Managed cloud-based (Azure & AWS), on-prem, and edge deployments of the ARMS© platform in a complex and highly regulated industry.

  • Developed a suite of internal facing applications with PowerApps and Microsoft Power Platform, reducing internal IT spend and SaaS fees.

  • Managed internal API development efforts for several applications, including our CRM platform.

  • Designed a suite of Power BI reports and established a global set of data-driven standards for sales and marketing processes.

Director of Sales Engineering

OneSky Network / FlexJet - 2018 - 2019

  • Developed a go to market strategy for Managed Service Provider (MSP) solution for private jet and charter operators.

  • Designed and built a multi-cloud (AWS & Azure) infrastructure for hosting legacy flight operations software solutions (XenApp / RDS) alongside modern web applications and containerized workloads.

  • Designed a business intelligence dashboard with Power BI to provide analytics on over 20 years of flight history across multiple charter operators.

  • Delivered Professional Development Plan (PDP) courses on emerging technologies (AI, machine learning, etc..) at industry conferences.

Director of Customer Success

Stellar Labs - 2016 - 2018

  • Migrated Citrix XenApp hosting infrastructure from multiple data centres to Amazon AWS, improving application performance and system uptime.

  • Managed service desk (Zendesk) and customer success teams across all products in a highly regulated and demanding 24 x 7 environment.

  • Designed and developed a highly customized service desk and support application for managing cloud services and application delivery.

  • Led efforts to rebrand FlightApps hosting services to the “Stellar Cloud”, establishing the company’s first stream of recurring revenue.

Founder / President & CTO

FlightApps - 2008 - 2016

  • Established a successful vertical market cloud-services offering for the highly regulated part 135 jet charter and business aviation industry.

  • Developed multiple APIs and integrations between 3rd party solutions, which have been adopted as NBAA industry standards.

  • Averaged over 30% annual revenue growth and annual customer attrition rate of less than 1% between 2008 and 2016.

  • Founded and led the company from inception to acquisition by Stellar Labs.

Sr. Solutions Architect

Entisys360 - 2001 - 2008

  • Provided a variety of technical consulting, architecture, and engineering services to a diverse customer base in Silicon Valley.

  • Established virtualization practice and assisted in the management associated ecosystem partnerships.

  • Provide solutions architecture for virtualization (VMWare / XenServer) and application delivery (Citrix).

  • Acquired technical certs for Microsoft (MCP, MCSE, MCTS), Cisco (CCNA), Citrix (CCA, CCEA) and VMWare (VCP).

Technical Skills

  • Infrastructure & Cloud – Azure, AWS, VMWare, Hyper-V, XenServer, Active Directory, IIS, Windows, Linux

  • Storage & SAN – EMC, NetApp, DataCore, Starwind, Lefthand, 3PAR

  • Productivity – Office 365, Exchange, SharePoint, Power Automate, Teams

  • Software Development – JavaScript, TypeScript, Python, C#, C++, PowerShell, PowerApps, HTML/CSS

  • Application Delivery – Citrix, RDS, VMWare VDI, XenDesk

  • Data Visualization – PowerBI, Tableau, Salesforce

  • Sales & Marketing – Salesforce, HubSpot, LinkedIn

Education

Michigan State University

Eli Broad School of Business

Professional Skills

  • Leadership & Mentoring

  • Program Management

  • Infrastructure & Cloud

  • Software Development

  • Application Delivery

  • Data Visualization

  • Sales & Marketing

  • Project Management

  • Customer Success

  • Service Desk Management

James Spadaro

james@jamesspadaro.com